Please read these terms carefully before using bwb365 services. By creating an account, you agree to be bound by these terms and conditions.
In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
You must be at least 21 years of age and a resident of Indonesia to create an account and use bwb365 services. We strictly verify all player ages through KTP validation.
You must be at least twenty-one (21) years of age to register an account, deposit funds, or participate in any gaming activities on bwb365. By registering an account, you represent and warrant that you meet this age requirement. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in account suspension and forfeiture of any funds or winnings.
bwb365 services are intended exclusively for residents of Indonesia. You represent and warrant that you are physically located within Indonesia at the time of account registration and during all gaming sessions. Use of VPN, proxy servers, or other tools to disguise your location is strictly prohibited and constitutes grounds for immediate account termination.
You represent and warrant that you have full legal capacity to enter into this binding agreement and that you are not prohibited by any applicable law from using online gaming services. You agree to comply with all local laws and regulations governing online gaming in your jurisdiction.
You represent that you are not currently self-excluded from any gambling service, and that you do not have a history of problem gambling that would make participation in online gaming harmful to your financial, mental, or physical well-being. If you have previously self-excluded from bwb365 or any other gaming platform, you must not attempt to create a new account.
To access bwb365 services, you must register a personal account by providing accurate, current, and complete information including your full legal name as shown on your Indonesian KTP, date of birth, residential address, Indonesian mobile phone number, and valid email address. All information provided must be truthful and verifiable.
Each Player is permitted to register and maintain only one (1) account on bwb365. Creating multiple accounts, using accounts registered in another person's name, or allowing others to use your account is strictly prohibited. Discovery of duplicate accounts will result in closure of all accounts and forfeiture of any balances, bonuses, and winnings.
Before processing your first withdrawal, bwb365 requires completion of the KYC verification process. You must provide clear, legible copies of the following documents:
Failure to complete KYC verification within 30 days of your first deposit attempt may result in account restrictions. We reserve the right to request additional documentation at any time to verify your identity, age, or source of funds.
You are solely responsible for maintaining the confidentiality of your account login credentials. You must create a strong password containing a minimum of eight characters with a combination of uppercase letters, lowercase letters, numbers, and special characters. You must not share your password with any third party or allow others to access your account. You agree to notify bwb365 immediately if you become aware of any unauthorized access to your account or any other security breach.
You must promptly notify bwb365 of any changes to your registered information, including changes to your address, phone number, email address, or payment method details. Failure to maintain current information may result in delays in payment processing or account verification issues.
bwb365 accepts deposits via the following Indonesian payment methods: bank transfer to BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, Bank Permata, BSI (Bank Syariah Indonesia), and OCBC NISP; and e-wallet transfers via OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits must originate from a payment account registered in your own legal name matching your bwb365 account registration details.
The minimum single deposit amount is Rp 50,000 (fifty thousand Indonesian Rupiah) for bank transfers and Rp 25,000 (twenty-five thousand Indonesian Rupiah) for e-wallet transfers. Maximum single deposit limits vary by payment method and account verification status, typically ranging from Rp 20,000,000 to Rp 100,000,000 per transaction. Contact customer support for your specific account limits.
E-wallet deposits are typically credited to your bwb365 account balance instantly upon confirmation. Bank transfer deposits are typically credited within 5 minutes during Indonesian banking hours (Monday through Friday, 08:00-16:00 WIB) and may take up to 30 minutes outside banking hours or on weekends and public holidays.
Withdrawals must be made to the same payment method used for your most recent deposit. This same-method policy is required for anti-money laundering compliance and fraud prevention. You may not withdraw funds to a payment account registered in a different name than your bwb365 account. If your original deposit method is no longer available, contact customer support to arrange an alternative withdrawal method, which may require additional verification.
Withdrawal requests are typically processed within 3-15 minutes during Indonesian banking hours for verified accounts with completed KYC documentation. First-time withdrawals and withdrawals exceeding Rp 10,000,000 may require additional security review and take up to 24 hours to process. Withdrawals requested outside banking hours or on weekends and Indonesian public holidays may experience delays of up to 2 business days.
You may not withdraw funds until you have met the minimum wagering requirement of 1x (one times) the deposit amount. This anti-money laundering measure ensures the platform is not used solely for money transfer purposes. Bonus funds and promotional credits are subject to specific wagering requirements detailed in the bonus terms before withdrawal. The minimum withdrawal amount is Rp 50,000.
All transactions on bwb365 are conducted in Indonesian Rupiah (IDR). Your account balance, deposits, withdrawals, bets, and winnings are denominated in IDR. We do not accept deposits or process withdrawals in foreign currencies.
bwb365 does not charge fees for deposits or withdrawals. However, your bank or e-wallet provider may charge their own transaction fees, which are the Player's responsibility. We recommend checking with your financial institution regarding any applicable fees before initiating transactions.
Transaction processing times are estimates based on typical conditions. Delays may occur during Indonesian public holidays (including Idul Fitri, Nyepi, Chinese New Year, and Independence Day), during high-volume periods, or due to technical issues with banking partners. We recommend allowing up to 48 hours for complex transactions before contacting support.
Bonuses and promotions are offered at the sole discretion of bwb365 and are subject to specific eligibility criteria, which may include minimum deposit amounts, account verification status, and participation in specific games or betting markets. Unless otherwise stated, bonuses are available to new players on their first deposit and to existing players based on promotional campaigns communicated via email, SMS, or website announcements.
All bonus funds are subject to wagering requirements before withdrawal. The standard wagering requirement is 10x (ten times) the bonus amount, meaning you must place bets totaling ten times the bonus value before the bonus funds and any associated winnings can be withdrawn. Specific promotions may have different wagering requirements clearly stated in the promotion terms.
Different game types contribute differently toward meeting wagering requirements:
Bonus funds and associated wagering requirements expire 30 days after the bonus is credited to your account. Any unused bonus funds and winnings derived from those funds will be forfeited after the expiration period.
bwb365 reserves the right to cancel bonuses and void associated winnings if we detect bonus abuse, including but not limited to: creating multiple accounts to claim bonuses multiple times, using arbitrage betting strategies across correlated outcomes, placing minimal-risk bets solely to meet wagering requirements, or colluding with other players to manipulate bonus systems. In cases of confirmed bonus abuse, we reserve the right to terminate the player's account and forfeit all balances.
Each specific promotion may have additional terms and conditions that supplement or supersede these general bonus terms. In the event of any conflict between promotional-specific terms and these general Terms and Conditions, the promotional-specific terms shall take precedence for that particular promotion.
All Players must engage in fair play and honest gaming conduct. The following activities are strictly prohibited and constitute grounds for immediate account suspension and balance forfeiture:
All sports bets are subject to the official result as determined by the governing sports body. Bets are settled based on the result at the conclusion of regular time unless otherwise specified (e.g., "To Qualify" markets include extra time and penalties). If a match is postponed and rescheduled to take place within 48 hours, all bets remain valid; if postponed beyond 48 hours or abandoned, bets are void and stakes refunded.
Live casino games are conducted according to standard international casino rules. All games use certified Random Number Generator (RNG) technology independently tested for fairness. Live dealer games are streamed from professional studios, and the dealer's decision is final in all cases. Technical disconnections during live games are handled according to industry standards: the game round continues, and outcomes are determined normally.
All slot machines and RNG-based games use certified random number generation to ensure fair and unpredictable outcomes. The Return to Player (RTP) percentage is displayed for each game and represents the theoretical long-term payout percentage. Actual results in individual sessions may vary significantly from the published RTP.
Unless otherwise specified in game-specific rules or promotional terms, the maximum payout on any single bet or game round is Rp 500,000,000 (five hundred million Indonesian Rupiah). Progressive jackpot wins and tournament prizes are exempt from this maximum and are paid in full according to the game rules.
bwb365 reserves the right to void bets and adjust balances in cases of obvious errors, including but not limited to: incorrect odds displayed due to technical malfunction, bets accepted after an event has started or concluded, incorrect game payouts due to software errors, or duplicate bets caused by system issues. In such cases, bets are voided and stakes refunded.
bwb365 is committed to providing entertainment in a safe, responsible manner. We provide tools to help you maintain control of your gaming activity and encourage all players to gamble responsibly within their means.
bwb365 strictly prohibits participation by anyone under the age of 21. We verify all player ages through Indonesian KTP documentation. If we become aware that a minor has created an account, we will immediately close the account, forfeit any balances, and report the incident to the appropriate authorities if necessary.
Players who feel they need a break from gaming may request self-exclusion for periods of 7 days, 30 days, 90 days, 6 months, 1 year, or permanently. During the self-exclusion period, your account is locked and you cannot deposit, bet, or access your balance. Self-exclusion requests are processed immediately and cannot be reversed until the chosen period expires. Permanent self-exclusion is irreversible.
Players may set daily, weekly, or monthly deposit limits and loss limits through their account settings. These limits help prevent excessive spending and encourage responsible budgeting. Limit increases require a 24-hour cooling-off period before taking effect; limit decreases take effect immediately.
Players may set session time limits that automatically log them out after a specified duration. Reality check reminders can be configured to display pop-up notifications at regular intervals (30, 60, or 90 minutes) showing your current session duration and net win/loss.
If you believe gambling is negatively affecting your life, relationships, or finances, please contact our customer support team immediately. We can provide information about professional counseling resources, assist with setting account restrictions, or process self-exclusion requests. Support is available 24/7 via live chat or email at .
While bwb365 strives to provide uninterrupted service, we do not guarantee that the Website or Services will be available at all times without disruption. We reserve the right to suspend or modify Services for maintenance, updates, or technical issues without prior notice. bwb365 is not liable for any losses resulting from service interruptions, technical failures, or force majeure events.
bwb365 relies on third-party service providers for payment processing, game provision, and data hosting. While we partner only with reputable providers, we are not responsible for failures, errors, or delays caused by third-party systems beyond our reasonable control.
You acknowledge that gambling involves financial risk and that you may lose money. You agree to gamble only with funds you can afford to lose. bwb365 is not responsible for any financial losses incurred through your use of our Services. All bets are made at your own risk.
Services are provided "as is" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Website will be error-free, secure, or free from viruses or other harmful components.
To the maximum extent permitted by law, bwb365 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of or inability to use the Services.
You may request closure of your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to your registered payment method after deducting any outstanding fees or bonuses. Wagering requirements on active bonuses must be completed or forfeited before account closure.
bwb365 reserves the right to suspend your account temporarily while investigating suspected violations of these Terms and Conditions, fraudulent activity, or problematic betting patterns. During suspension, you cannot deposit, bet, or withdraw funds. We will notify you of the suspension and the reasons for it via email.
bwb365 may terminate your account immediately without prior notice if you breach any of these Terms and Conditions, engage in fraudulent activity, provide false information during registration or verification, or abuse bonuses and promotions. Upon termination for breach, all balances including deposits, bonuses, and winnings are forfeited.
Accounts with no login activity for 12 consecutive months are considered dormant. bwb365 reserves the right to charge a monthly maintenance fee of Rp 50,000 or 5% of the remaining balance (whichever is lower) on dormant accounts until the balance reaches zero or the account is reactivated.
These Terms and Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to online gaming services provided to Indonesian residents. By using bwb365 services, you agree to submit to the jurisdiction of the appropriate courts for resolution of any disputes arising from these Terms and Conditions.
In the event of any dispute, claim, or controversy arising from or relating to these Terms and Conditions or your use of bwb365 services, you agree to first attempt to resolve the matter informally by contacting our customer support team. We are committed to resolving disputes fairly and promptly through direct communication.
Formal complaints should be submitted in writing via email to with a detailed description of the issue, supporting evidence, and your account details. We will acknowledge receipt of your complaint within 48 hours and provide a substantive response within 10 business days. If your complaint relates to a game outcome or technical issue, please include screenshots, timestamps, and bet IDs for faster resolution.
Any claims arising from gameplay, betting outcomes, or technical issues must be reported within 30 days of the event in question. Claims submitted after 30 days may not be investigated or resolved. You are responsible for monitoring your account activity and reporting discrepancies promptly.
All content on the bwb365 website, including but not limited to text, graphics, logos, images, software, and game interfaces, is the property of bwb365 or its licensors and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without express written permission from bwb365.
Your use of bwb365 services is subject to our Privacy Policy, which describes how we collect, use, store, and protect your personal information. By agreeing to these Terms and Conditions, you also agree to our Privacy Policy. Please review the Privacy Policy at /privacy-policy for complete details on data handling practices.
bwb365 reserves the right to modify these Terms and Conditions at any time without prior individual notice. Material changes will be communicated via email to your registered email address and/or through prominent notice on the Website. Your continued use of bwb365 services after such modifications constitutes your acceptance of the updated terms. We recommend reviewing these Terms and Conditions periodically to stay informed of any changes.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
For questions, concerns, or support related to these Terms and Conditions or your use of bwb365 services, please contact us through the following channels:
Our customer support team is committed to responding to all inquiries promptly and professionally. Typical response time for email inquiries is 2-4 hours during business hours; live chat inquiries are typically answered within 3 minutes.
Explore our other pages for details on privacy practices, responsible gaming tools, and answers to frequently asked questions.